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Eligible for return or exchange within 30 days of delivery (according to your tracking number). If 30 days have passed since your Surfaces were delivered, we unfortunately can’t offer you a refund or exchange. To be eligible for a return or exchange, your item must be unused, free of stains or damage, and in the same package and condition that you received it. If your return passes our inspection, you will receive a refund or exchange.
To begin the return process, please send us an email at email@example.com. Please include the following in your email:
Can I return my product for a refund or exchange if...
The answer to the above questions is YES! As long as it is within 30 days of purchase and the Surface is unused, free of stains, and undamaged. Email us at firstname.lastname@example.org and we'll get the process started.
Note: You will be responsible for the return shipping on returned or exchanged products. We cannot refund your original or return shipping costs.
What if I....
The answer to the above questions is no. We have to draw the line somewhere, so please use your best judgment when reaching out about refunds. We understand that things happen, but we do stand by our Surfaces and policies.
I just started pitching sponsors for partnerships on my IG account and AD space on my podcast. I was nervous about how to feature certain products UNTIL I found replica surfaces. I received the marble and plaster so quickly. I caught the bug and started looking at other surfaces to purchase. The surfaces are hyper-realistic, easy work with and super durable. I foresee myself being a life long customer! I pitched 3 potential advertisers; from viewing a few shots (with the surfaces) they became VERY interested in working with me. i’m so excited and my confidence in executing my vision feels more tangible
As an avid photographer I love all styles of photography. When a product photography assignment came my way I found that Replica Surfaces dramatically improved my shots and opened up several new accounts. Versatile, lightweight, and they photograph well; what's not to love?
I have been admiring Replica Surfaces from afar for nearly a year and I finally decided to take a leap of faith and buy some. I now have 8 of them! They are so versatile and worth EVERY PENNY! They are exactly what my food photography was missing. Before I would use a wood table for every shot, but now with Replica Surfaces, I can make the background match the feel/mood of the food I’m presenting. I’ve gone from getting a few clients here and there to 5-10 consistently every month.
I use Replica Surfaces for my freelance business at home and at work where I am a food stylist and designer! The surfaces are so versatile and interchangeable with each other to create the scenes I need! They are so durable, I love that I can be messy with them and they just wipe right off with 409 cleaner.
These gorgeous surfaces are a game changer for product photography! Worth every penny of the investment, and this is coming from a life-long DIY'er! If you're considering picking up a few - just get them!
Loving my replica surfaces! It has helped me take professional product pics for my small business and foodie photography! The quality is awesome and not flimsy. I would definitely buy more in the future
I am a wedding planner and food stylist and I just got my boards today - these are perfect size and lightweight to tote around. Can’t wait to play with them more! I got cement and marble.
I absolutely love my surfaces! I think I have six or more of them now. So easy to use and excellent quality! I keep going back for more!
I just got this backdrop set and could not wait to use it! I have been shopping around and always came back to replica surfaces. I finally decided this was the best for me! I purchased shiplap and cement. I plan to use it for my cake business. I may even have to purchase the rose marble soon!
I absolutely love mine!! Awesome experience with customer service when I needed to edit my order. Will definitely order again!
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